FAQs

## Frequently Asked Questions (FAQ)

Shipping & Delivery

How long will it take for my order to ship, and when will I receive it?
Orders typically ship within 1-2 business days (Monday to Friday). If you place your order before 3:00 PM, it may be processed the same day. Transit time usually takes 3-5 business days, with all products delivered within 4-7 business days. We are committed to providing fast processing, reliable shipping, and exceptional customer support.

Payment Methods

Which payment methods do you accept?
We accept the following payment options:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

Order Modifications & Cancellations

What is your cancellation policy?
You may cancel your order for a full refund before it ships. To cancel, notify us immediately at payton@poweredpursuit.com. Orders that have already shipped are subject to our 30-Day Return Policy.

Can I change my order?
Yes, you can modify your order before it ships by emailing payton@poweredpursuit.com. Any price differences will be adjusted accordingly. For immediate assistance, call us at +1 (888) 508-3296.

Damaged or Defective Products

What if my product is damaged?
If your item(s) arrive with visible damage:

  1. Note the damage on the delivery receipt when signing.
  2. If you suspect damage but cannot inspect the item immediately, write “suspect damage” on the receipt.
  3. Email photos of the damage to payton@poweredpursuit.com, and we will quickly process a replacement or compensation.

Placing an Order

How do I place an order?
To order online:

  1. Click “Add to Cart” for your selected item.
  2. Proceed to checkout, enter your shipping and billing details, and complete your purchase.

To order by phone, call us at +1 (888) 508-3296. You will receive an order confirmation immediately, and processing will begin right away.

Will I receive an order confirmation via email?
Yes, an order confirmation will be sent to the email address provided during checkout. We recommend saving or printing the confirmation for your records. Please ensure your email address is entered correctly to avoid any issues.

Order Tracking

How will I know when my order ships?
Once your order is confirmed, you will receive an email with shipping and billing details. When your order ships, you will receive another email with tracking information. If an item is out of stock, we will notify you within one business day via email or phone.

For any further questions, feel free to contact our support team at payton@poweredpursuit.com or call us at +1 (888) 508-3296.

Contact Information

🛒Powered Pursuit

📧Email: payton@poweredpursuit.com

📞Phone: +1 (888) 508-3296

🏡Address: 4 Peddlers Row #244 Newark, DE 19702, USA

🏪Business Hours: Monday - Friday 9:00 A.M. to 6:00 P.M (EST)